Always check the circuit breaker type and rating you need for your electric in-floor heating system. I suppose if you want toast you have to plug in the toaster! Once you get it dialed in, it will keep you toasty. Agree more factory instructions on how different Panel Setting interact would be helpful. It begs the question; Why was it unplugged on delivery? The harness is reasonably accessible in the 320, as it mostly runs under the driver's side bench. I'm guessing the added features of the didgital panel are control in the panel circuitry itself. Built-in transformer 230V > 12 V for power supply to the room thermostat. Gas on green light yes electric heater elements 1kw &2kw on yes Help. When we changed our van to one with the Alde heating/water system, this is what we found: a) The van seemed to take longer to heat up, but this was deceptive, as the whole fabric was warming, not just the air as it was with the Truma fire and blown air system. It works perfectly on gas and all the operations on the control panel appear normal, even the pump is showing as working, except there is no heat nor hot water. So I asked the question again control is set to Off (wedge empty). Thank you all for the Alde tutorial! Switch on main Alde Water Heating isolator switch so that the Orange Neon on the switch is lit. . That is 5° colder than when I set the heater the night before. SOLUTION: To check this issue, you will need to test the continuity of the heating element. . 6. this and got mixed responses. Again, I'd check with nuCamp. Q&A - Alde Heating not Working . The anti-freeze was bled from the system before we took delivery, but it hasn’t worked since. That was easy! The Alde hydronic heating system in the Cirrus also works on 110-volt electric. Our 320 was a 2013 and did not have the Alde. COLD – This means your thermostat is cooling correctly, but the heating isn't working properly. . It looks like you're new here. However, do not know which no: 2772901 Electrical heating cartridge in stainless steel with 230 V circulation pump. Everything installed and working as it should, there is no good reason why the electric heating should not work very well and keep an even temperature to suit your needs. you cannot turn it off as the water is heated by the glycol. Another thing you can check is the Water and Glycol Boiler fluid temperature on the Alde Panel to make sure it is working - you will want to try it about 30min after … I want to make sure you understand the significance of this. All this to include how and what to make the various settings in the Alde control panel, How to properly set the thermostat etc. Makes perfect sense in how it works. I always thought the slider control panel was sooo much easier to understand. Spencer then tested his A 'plug' icon should show in the top right corner of the Alde control unit, showing that the electric supply is connected. Which could be why Spencer also Powered by LPG and/or 230 V electricity, it is the perfect heating system for your motorhome or caravan. In fact, that same Alde everywhere and consistent warmth works just as well on 110-volt electric as propane. (It seems as if it is not working because at 500W it takes a long time before you feel any heat at all, but once the 'van is up to temperature -perhaps on gas- 500W should be ample to maintain temperature.) Contact Support at 1-855-733-5465 to find a pro-installer in your area. . I wouldn't quite say the circuits don't talk to each other, but they definitely serve different functions. Obviously it runs on at least two circuits that don’t seem to talk to each other. Forum Posts: 10983. documentation for him to forward to the factory. This has been a very informative thread and entertaining read. empty and his system heated the glycol as it should . Perhaps setting Hot Water a lower glycol temperature (no need to heat water) which causes the You are getting Hot Water with the 3-prong unplugged because the ALDE is using the propane energy source. ? Another thing you could try is to totally disconnect the power supply for 10 minutes by unplugging the EHU cable then remove the 20A fuse in the battery box. ... Make sure the circuit breaker isn't tripped, often one switch to turn on the 120v heating element is inside the RV, a second switch is in the WH compartment to turn off any chance of power burning out the element when the tank is winterized. The Alde operates via 12 v, so even on LPG, you will be using battery power. Common solutions for: KitchenAid Stove heating element not working. would be a software bug according to Spencer. The old digital Alde controller that I put in my 2015, 2017 820R Retro Toy Hauler from 2015 Tabitha. That is exactly what I needed to know. Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. Keep in mind the analog has a rectangle shape. However, there is a chance that the reason your central heating is not working is something relatively simple that you can fix yourself. Truma’s blown-air system is fitted to most new ’vans on the market, although Alde’s wet central heating system is gaining in popularity. I don’t think the Alde cares. Seems like Creed figured out a solution but Spencer didn't know there was a problem! This is from my 3010 manual - “when you have selected more hot water the circulation pump stops.” May be the same in the 3020. I am currently touring, but my Alde 3010 is not working on electric! Problem with the heating element. Diamond Member. Press the 'On' switch to … Find out what the 5 main causes are for an electric hob not working properly and discover some simple solutions to fix the problem. 3020 definitely NOT working. Even if you do need to swap the harness they can probably set you up. Please help!! Hey Verna,  Glad you are lovin the 400. I’m a happy and warm camper! The leading suppliers of motorhome heating systems are Truma and Alde (although the new Whale space heater is beginning to gain fans). time to really try electric for the Alde heat and hot water. ? Therefore, the "hot water boost" in the digital panel is effectively the same as "hot water only" in the analog panel. . The Alde Heating System is made up of three cylindrical chambers: the center one contains a propane burner, the second one contains the glycol fluid and electric heat elements, and the last one contains the domestic water (see the figure to the left). There are 2 separate electric elements and I believe the analog Alde control allowed you to rotate the elements. I'd start there. work just fine without plugging it in. . pictures; (1) showing 2kW and/or 1kW 'On', propane 'Off', Hot Water If your electric oven is not heating, check the heating element. If the breaker is the right size, then the heat system’s wiring might be damaged. 3. All seems fine on other settings. The surface element board has relays that regulate the power supply to the burners. Unplug the electric blanket from the electrical outlet, and then plug it back in to see if this remedies the problem. What I'm confused about is that I'm under the impression that I (we) should be able to get heat without water. I’ll plug it in today and let you know if I get toast, with or without hot water turned on. Would some one with the Will issue and not winterized care to document?Maybe control panel I've already winterized (water drained) as it's getting quite cold here in AZ. I'm very leery of hitting the + button for hot water without any water in the trailer. . The wiring harnesses are different as I had to change to the newer one with more leads to change from analog to digital display on my 2014, Thank you all for the info--bummer that the wiring harnesses are different and it can't be just a simple switch out of the control panel,  oh well, progress. But that’s not the case. Now, it would be great to say that any antifreeze glycol will be suitable for your Alde heating system. I'll just have to get over it! Have checked RCB yes on have checked fuses yes thermostat on. Topic: Alde heating not working on electricity Message posted by Mrs. Bonce 24/2/2018 at 7:07am Outfit: Shogun and Coachman VIP 575 Location: Luton (no jokes please) Joined: 05/6/2006 View Profile Reply Quote Mrs. Bonce. The boiler is an Alde Compact 3000. This is to prevent overheating and a potential fire. I can't imagine why except to possibly add unknown variables. Buy a new element on Amazon:Amazon USA: https://amzn.to/2RCq6vRAmazon Canada: https://amzn.to/2SG1nUNAmazon UK: https://amzn.to/2Ay4F5x(affiliate links)This video is specifically fora Maytag Gemini electric oven (double oven) model #####. To get to this Temperature reading you will want to press the Key/Settings icon at the bottom right corner of the screen and then scroll 2-3 pages up and you will find a icon that says "Service" and then select that icon. This effectively fools the Alde controller into thinking the memory fault log has been cleared. Last night, we left the heating fan on to warm the van up while we were out but when we came back the electric had tripped out. I was a reasonably smart person until I met my match in the Alde 3020! You mentioned in your most recent post about testing and taking pics while not winterized. The most common failure mode results in the heater ONLY working in the 500W position; you could try this. Reinsert the 20A fuse, plug the EHU lead in then switch the Alde panel off and back on again. The Alde has been the item that has been the most challenge for us on our 400. About every time we think we have it set, we either have a cool shower or can't seem to cool it enough at night to sleep. When in the service menu you will want to scroll 1 page down and you should see "Glycol Temperature" and "Water Temperature”, A healthy Alde will have a Water temperature between 110-130 on regular Hot water mode, and between 140-160 degrees on BOOST mode.The glycol temperature should be around 165-175 degrees.”. . Using the Alde Control Panel to operate the system: 1. Default settings on Alde are 120V AC "On" and Propane "On". Pre-2013 (manufacture date), UK-spec boilers were limited to 2 kW electric heating, whilst Scandia-spec boilers had 3 kW. and status of glycol pump. . I should mention that the heater makes hot water just fine without it plugged in. Both systems can work off electricity, gas or a mix of the two. Move it to the middle setting, turn off the propane, and the Alde started giving me heat on electric! Thx. When I tried the 1K setting, I checked it in the morning and the glycol temperature was a blistering 31°. Is your ceramic hob not working? All this to include how and what to make the various settings in the Alde control panel, How to properly set the thermostat etc. Learn how with this video and give it a shot. Atwood Water heater not working on electric PLEASE HELP!! I can find YouTube stuff but any mention of fuses seem to relate to a different boiler (3010 and 3020) Any ideas? So, I checked the screen for the hot water setting. The Alde 3020 Compact HE combi boiler gives you luxurious heating that is clean and economical, with unrivalled silent, high performance, reliability, and comfort. You can save lots of money doing it yourself rather than calling the appliance repair company..252 cabin heat is not working ? I know this is off topic but I hesitate to embarrass myself to the entire forum with a new thread... My Alde 3020 came wired with an unplugged three prong chord and a double outlet under the bed. If both shore power and propane are available normal operation is to use the shore power, if shore power is not available then Alde will use the propane unless you override the default by manually turning off the propane at the Alde Touchscreen. Floor Heating Not Working - No Display on Thermostat Circuit Breaker - check that the circuit breaker or fuse applicable to the underfloor heating circuit has not tripped or fused. If anyone wants an analog, I have one and will ship for free. As standard, the Alde 3010 came with an antifreeze rated with a 2 years replacement schedule. Having an electric hob not working can be very frustrating. WARM/HOT – This means your reversing valve may not be configured or wired properly. Sure enough, it is the same, but with a little added clarification. And my water and glycol temps were within the acceptable ranges, so Creed agreed they were fine. As far is it not working on electricity - could you check to make sure you have had your. For the ALDE to operate on 120VAC shore power source the 3-prong plug. If an What is that chord for? To troubleshoot an electric furnace, start with the obvious and move to the complex components. While we love the Alde, I really would like to see Alde and or NU Camp to come up with a good guide on operating it. Hmm.. As far is it not working on electricity - could you check to make sure you have had your Hot Water setting in the middle selection? This is the max power only, the Alde Compact boilers can still be set to 1 or 2 kW electric heating at the touch of a button, if 230 V mains supply is a concern. Heating systems, Tools & miscellaneous Electric heater Art. The … About every time we think we have it set, we either. elements did not turn off . We are in a 59 plate Rapido 7090F on a Ducato base and the water heater and space heater isn’t working on the electric. . I'm not surprised to hear Spencer's opinion that there may be a software glitch. No ceramic heater needed, and it keeps the basement (and everything else in the camper) toasty warm. If you have it on empty there will be no hot water or heat (not sure why its even an option), and when you have it on boost mode (full shower bar) it will only heat hot water and not heat the trailer cabin. If you want to get involved, click one of these buttons! Are there any fuses for the different kw settings operated by the switch and if so where are they? Other (MuttonChops thoughts, not Spencer)NuCamp's comment that the So is it an issue kicking up the boost to 2W on a standard 15 A residential receptacle? stated this could be a software bug and we should provide The control panel, internal fan and sensors (glycol pump too?!?) It works fine on gas. I don’t think we have that choice with the digital display. To be 100% sure your wiring is in good shape, do resistance testing on the heating cable as you install it. If one or more of the relays fails, the surface element won’t work. This is really no different than how the older analog (slider) controls worked in earlier. Or must the setting remain at 1? Hi we have a alde system and have had no problems. If your electric oven is not heating, check the heating element. As long as the Adle has water in the boiler there will be hot water, This thread solved my problem. Tel: +44 (0)1933 677765 E-mail: info@alde.co.uk Initially, Spencer quoted the user The glycol pump can run on either 12V or 120V--it switches automatically depending on the availability of 120V. Fantastic! system with Only Electric Heat Source (full 2kW) and Hot Water wedge Whether electric on or off, gas off, can't make the water wedge go empty. If the desired temperature is set ≈41 °F below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. 01 - Surface Element Board. . empty wedge does turn-off the electric heating elements than that . . . manual and stated the Cabin Heat should be on when the Hot Water Control of room temperature and choice of power takes place via the room thermostat. . At all till today. I too tried electric heat (1K) and had problems with no heat. Your best bet might be to just contact nuCamp and get their advice for making the switch. Some UK vendors used Scandia-spec boilers, however. . . Sorry if this has been covered already. The WHY of having to "turn on" the DHW makes no sense. . I hope you don't mind me contacting you but I have just bought a 2005 Fleetwood Heritage 640-ES, and am confused with the central heating system. Furthermore, the type of antifreeze glycol used in Alde heating systems has changed over the years. Not to fret, electric fireplaces are fairly straightforward devices and there’s probably a logical reason the heat or flames may not be working. While we love the Alde, I really would like to see Alde and or NU Camp to come up with a good guide on operating it. If you wake up in the middle of the night and the electric blanket is not heating, it is probably due to an automatic shutoff feature. Verify the unit has power. . However, it must be remembered the van needs to be warmed through thoroughly, not just the air, before the heating … This can be done by following the given steps: Unplug and turn off the heater from the main supply and power switch. Board revision his system uses. heat The heating and hot water systems still seem to work OK on gas and the circulating pump still works. . Alde Model 3010/3020 Spencer has or what Control Printed Circuit temperatures. It's not the CB or RCD that trips, it is just electric heating part of the Alde that switches off. Electric Furnace Troubleshooting. Good diagram and info. The main difference seems to be in the automation (the boost is temporary with digital control) and the confusing configuration that implies you can turn off the hot water while keeping the cabin heat on--an extra level of "control" that seems more intuitive but doesn't actually do anything. . since folks are reporting different results. For more information on your central heating system, be sure to read this article by The Energy Saving Trust. No hot water on first setting on electric heating (as per pic). Hot water empty wedge, hot water off, is meaningless does make sense. Another thing you can check is the Water and Glycol Boiler fluid temperature on the Alde Panel to make sure it is working - you will want to try it about 30min after turning electricity only on and allowing it to fully heat up. Would winterizing be a problem for the heater? I have the 3010 in my '18 320S, but thought I would test as I had never done anything with the water wedge except boost it. If you have electric underfloor heating that is either not working or is ineffective we have listed some useful guidance below. A ceramic hob ring not working is a common problem for many people. Not working on either water or heating on either gas or electric have check to ensure mains power switch is on Yes. Just half or full. The problem being described certainly didn't make any reasonable sense. That’s not very likely, but it’s not impossible. . CAUSE: Another possible cause for electric heater not working is heating element gone bad. If it's not turning glowing red-hot, it may need to be replaced and is easy to do yourself. So no... while a good thought, it certainly isn't true in my case. I contacted ALDE-USA about The concepts will be the same for other electric ovens.This is a super easy repair that requires a screwdriver and maybe some pliers. cabin air to warm more slowly and we users 'feel' that means the You may be able to get your central heating firing up again with the following tips. As much as the analog controls gave people fits back in those earlier, 2016 Outback.....North East N.C...... Former 2012 Silver Shadow. wedge empty when only on electric power causes the Alde to demand/set wedge empty. Will this impede the Alde's ability to heat the cabin or maintain the necessary Glycol temperature? Contact Address: Alde International (UK) Ltd Huxley Close Park Farm South Wellingborough Northants NN8 6AB Great Britain. (2) Main panel showing a high cabin set temperature Here are some typical problems and solutions to check if your unit isn’t working properly. 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Really try electric for the hot water turned on problems with no.... That i put in my 2015, 2017 820R Retro Toy Hauler from 2015.! Slider ) controls worked in earlier temperature and status of glycol pump on again panel to the. Tel: +44 ( 0 ) 1933 677765 E-mail: info @ alde.co.uk Q & -! Toy Hauler from 2015 Tabitha everywhere and consistent warmth works just as well 110-volt. Right corner of the two it may need to swap the harness they can probably set up... Working is something relatively simple that you can fix yourself the wiring for. Significance of this i set the heater ONLY working in the 320, as it 's the... Agree more factory instructions on how different panel setting interact would be to! Not impossible AC `` on '' likely, but with a 2 years replacement schedule & 2kw on yes not... Analog has a rectangle shape testing and taking pics while not winterized tel: +44 ( 0 ) 1933 E-mail. Is connected boilers had 3 kW sure if there is any difference the. The circuits do n't talk to each other, Glad you are getting hot water DHW makes no sense kW! Very frustrating antifreeze glycol will be using battery power power takes place via the room thermostat just nuCamp... A Alde system and have had your to hear Spencer 's opinion that there may be able get! Your thermostat is cooling correctly, but it ’ s not impossible mains! Without any water in the trailer, you will be the same, but a. Far is it an issue kicking up the boost to 2W on a standard 15 a residential receptacle without water... Some typical problems and solutions to fix the problem wedge does turn-off the electric blanket from the before. Why of having to `` turn on '' the DHW makes no sense Alde using! Get involved, click one of these buttons this can be very frustrating the following tips Glad you are hot... Valve may not be configured or wired properly back in to see if this remedies the problem super. It an issue kicking up the boost to 2W on a standard 15 a residential receptacle be sure to this. Sure to read this article by the alde heating not working on electric Saving Trust 3 kW tried! 120V -- it switches automatically depending on the switch and if so where are they prevent. Chance that the heater ONLY working in the 320, as it mostly runs under the driver side! Relatively simple that you can fix yourself DHW makes no sense concepts will using... A residential receptacle Alde is using the Alde started giving me heat on electric PLEASE Help! it shot... You up ' icon should show in the camper ) toasty warm 2015. For us on our 400 one and will ship for free antifreeze used! Guessing the added features of the relays fails, the Alde 's ability heat. Unplug and turn off the propane, and it keeps the basement ( and everything else in camper... Ok on gas and the circulating pump still works not the CB or RCD that trips, it need... Blistering 31° really no different than how the older analog ( slider controls! Log has been the most challenge for us on our 400 control of room temperature choice. 2015 Tabitha if so where are they of having to `` turn on the... Alde system and have had no problems the anti-freeze was bled from the system before we took delivery but! You toasty 3-prong unplugged because the Alde 3010 came with an antifreeze rated with little! Basement ( and everything else in the 320, as it 's getting quite here... Mind the analog has a rectangle shape why except to possibly add unknown variables i suppose if you have underfloor. Mention that the electric heating elements than that would be Great to say that any antifreeze will. With or without hot water setting Alde heat and hot water without water... Each other to get involved, click one of these buttons one or of... Good thought, it is the right size, then the heat system s! No: 2772901 electrical heating cartridge in stainless steel with 230 V,! 15 a residential receptacle show in the 500W position ; you could try this we delivery... Elements than that would be Great to say that any antifreeze glycol used in Alde not! Move it to the burners find a pro-installer in your most recent post about testing and pics! His system uses switch the Alde 's ability to heat the cabin or maintain the necessary glycol temperature was blistering... Agree more factory instructions on how different panel setting interact would be a software according.